University of Surrey Student Information

It’s important to look after your health when moving away from home for the first time and we recommend registering promptly when commencing your studies.

Our Student Health Centre is located on the Stag Hill campus, next to University Court and opposite Millennium House.

We are also connected to the University of Surrey Centre for Wellbeing, with whom we work closely.

The surgery is one of four branches within our practice, students are also able to access appointments at other branches where convenient.

For more information on the practice please see: About the practice.

Some top tips and further information getting NHS medical care as a student are also available here.

How to register with us

Our online registration form allows for a prompt registration and quick access to our services online. You will also receive a welcome text message providing information on your usual GP when the registration is complete.

How to book an appointment

You can request an appointment by:

completing our online form
through the NHS app
by phoning the surgery
or visting in person

Out-of-hours support

When the Health Centre is closed you can get support in the following ways:

Accident & Emergency: A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention. For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute as an emergency. If you require emergency services while on campus Call x3333 on any University phone or +44 (0)1483 683333 from a mobile. If you are off-campus call 999. Our local hospital is the Royal Surrey County Hospital, located just off the Stag Hill campus and opposite Manor Park, provides an accident and emergency (A&E) service.
Non-emergencies – If you need to talk to someone then call the NHS 111 service. This will get you through to a team of trained advisors, who are supported by experienced nurses/paramedics. They will ask you questions to assess your symptoms and give you the health care advice you need or direct you to a local service that can help you best. The NHS 111 service is available 24 hours a day, 365 days a year and also offer an online triage.

Extenuating Circumstances

You can apply for an extenuating circumstance letter during the course of your studies when you feel a medical condition has affected the ability to participate in a programme, attend an exam or submit an assignment by the deadline. Please read the University’s guidance at: Extenuating circumstances | MySurrey student website | University of Surrey to ensure you have grounds to apply and note you are also required to apply to your university department for extenuating circumstances. You should also have sought help at the time of the illness for us to be able to provide a letter to confirm your medical problem affected your exam or deadline.

Please complete the below form if you would like us to provide medical evidence to support an Extenuating Circumstances application. This is a non-NHS service and therefore a £20 fee is applicable and you will need to pay the required fee prior to the letter being collected. Once completed, our team will contact you to collect the card payment. Please be aware we are unable to process your application without payment and we have up to 5 working days to complete the letter.