Prescriptions
Ordering repeat prescriptions
If you take medicine regularly, you will usually have a repeat prescription.
This means that you can order your medicine when you need it without having to see a GP.
Order using the NHS app or website
The NHS app is a quick way to access NHS services. Using the NHS app means you do not need to enter your personal details each time you contact the surgery. You can read more about the app on the NHS website.
You can use your NHS account to order a repeat prescription.
You will need the NHS app or your NHS account login details.
Order repeat prescription using an online form
You can order a repeat prescription using an online form.
We recommend only using this form if you do not have access to other online services like the NHS app.
You will need to provide the name of the medication and dosage.
Order in person
You can order a repeat prescription in person at the surgery.
If you have a repeat prescription slip, you can drop it off at the prescription drop-in box.
Repeat Prescription Processing Times
Our standard processing time for repeat prescriptions is 2-3 working days. We advise you request your repeat prescription around a week before they are due to allow time for this, and also for your pharmacy to dispense, but no more than 10 days prior.
Why we cannot issue prescriptions too early
In order to reduce medicine waste and to ensure safe and appropriate prescribing we cannot issue requests too early – early requests may mean a medication review is needed or can indicate over-use.
If you have run out of medication and need medication urgently you can:
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Use the 111 online emergency prescription service. You’ll be asked a few questions so they can direct you to the best option, which may include a local pharmacy.
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If your medicine is not on repeat, use 111 online or call 111 for advice.
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Some pharmacies can supply certain medicines in an emergency without a prescription, though a charge may apply.
Please note we do not take prescription requests over the telephone because of the potential for errors.
Queries about your medication
Your local pharmacy can give advice on your medicines. This includes how to use your medicine, worries about side effects or any other questions you have.
Pharmacy services
You can get help and clinical advice from your local pharmacy. It’s fast, free and you don’t need an appointment.
Advice
Your local pharmacist is a health professional with clinical training. They can offer advice on a large range of illnesses and medicines, not just coughs and colds, and may offer other free services (for those that are eligible) such as:
- Ongoing and Emergency Contraception
- Blood pressure checks
- Stopping smoking
- Weight management advice
- Flu vaccinations
- Lateral flow tests
7 Common Illnesses and the Pharmacy First Service
The NHS has approved pharmacists to treat and prescribe medicines, if needed, for 7 common illnesses which are listed below. This may also be referred to as the Pharmacy First service. This means you may not need to see a GP and can be seen sooner. All you need to do is drop in, or book an appointment, with your local pharmacy. Sometimes you may also be referred for the Pharmacy First service by your GP surgery or NHS 111.
- Sinusitis (12 years and over)
- Sore throat (5 years and over)
- Earache (1–17 years)
- Infected insect bites and stings (1 year and older)
- Impetigo (1 year and older)
- Shingles (18 years and over)
- UTIs – Urinary Tract Infections (women aged 16 to 64 years)
Many pharmacies offer a variety of other services.
Find a local pharmacy