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Real Time News!


Phone lines 

We apologise if you have difficulty contacting us by phone. We are experiencing particularly high call volumes. 

Antibiotic awareness

Click here for important information about prescribing antibiotics.

Advice about a minor ailment or run out of repeat medication?

If you have run out of your regular repeat medication or need advice about a minor ailment please contact your local community pharmacy.


Please phone for results between 2 and 4pm.

Parking at Wodeland Avenue

The car park at our Wodeland Avenue site is often full and we need to reserve space for our staff. Please note that patients can park on the road directly outside free for up to 2hrs.


In the case of a life-threatening problem, dial 999 for an ambulance.  It is now advisable for anyone suffering acute, severe chest pain (especially if associated with sweating, pain in the neck or left arm or faintness) to dial 999. Any suspected "heart attack" is better dealt with directly by the paramedics in the Surrey Ambulance service.  The nearest casualty department is at the Royal Surrey County Hospital (01483) 571122

(If you have just registered then please allow us 2 working days to process your registration before applying. Please note if you are registering at the University Medical Centre during freshers this may take up to two weeks).

Appointments (Tel: 01483 409309)


Routine appointments are for ten minutes and to discuss one issue. If you feel you may need more time or you wish to discuss more than one problem, please let us know when booking your appointment so we can accommodate this.

When possible a nurse or GP will call back patients who desire a same day GP consultation to discuss the problem and offer an appointment with the most appropriate person at the most appropriate time (across all four sites).

We also offer pre-bookable telephone appointments with a GP. These appointments will be 5 minutes long and are ideal for routine follow ups.

Routine face to face appointments with a GP and appointments for blood tests will continue to be bookable in the same way:

  • Over the web (register at the surgery or pre-register online) calendar Patient Access website
  • Using our automated telephone appointment system
  • By speaking to a receptionist

Nurse and specialist appointments need to be booked through a receptionist, during normal opening hours 8.00am - 6.30pm, Monday to Friday. 

Please remember to cancel any unwanted appointments so others can use it.


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