This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Real Time News!


Phone lines 

We apologise if you have difficulty contacting us by phone. We are experiencing particularly high call volumes. 

Antibiotic awareness

Click here for important information about prescribing antibiotics.

Advice about a minor ailment or run out of repeat medication?

If you have run out of your regular repeat medication or need advice about a minor ailment please contact your local community pharmacy.


Please phone for results between 2 and 4pm.

Parking at Wodeland Avenue

The car park at our Wodeland Avenue site is often full and we need to reserve space for our staff. Please note that patients can park on the road directly outside free for up to 2hrs.


In the case of a life-threatening problem, dial 999 for an ambulance.  It is now advisable for anyone suffering acute, severe chest pain (especially if associated with sweating, pain in the neck or left arm or faintness) to dial 999. Any suspected "heart attack" is better dealt with directly by the paramedics in the Surrey Ambulance service.  The nearest casualty department is at the Royal Surrey County Hospital (01483) 571122

CQC Inspection

We have now received our full CQC inspection report following our inspection in February 2016. Our rating of ‘Needs Improvement’ is as we expected at the time . We were already in the middle of a planned improvement and restructuring programme.

Our CQC report identified some areas for improvement in the domains of ‘Safety’ and ‘Well Led’. We have introduced an action plan of improvement in these areas These are mainly related to developing polices and procedures . We want to learn and ensure we strive to deliver the best care we can to all our patients within the current NHS resources.

We are keen to reassure all our patients now and in the future that patient care and safety is not being significantly compromised on a day to day basis but we will continue to ensure we meet or even exceed statutory requirements for all our 4 surgeries at all times.

 We are proud to achieve in a ‘Good’ Rating in the areas of:

    • Are services effective?
    • Are services responsive to people's needs?
    • Are services caring?

We are pleased with the comments in the report:

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. 
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment
  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses


We are proud to be a large training practice striving to deliver high quality care to 24,000 patients across Guildford from four surgeries.


Please contact: for further information.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website