Complaints

All our employees are expected to carry out their duties in a professional manner and deal with patients with care, civility and efficiency. Our aim is always to provide a high standard of general practice with a courteous and friendly manner.

We welcome feedback from patients on our current working practice and should you wish to make a complaint, please view our complaints leaflet, or contact:

Dr Ros Lloyd – Complaints Lead or Mrs Robin Forward – Business Practice Manager

Guildowns Group Practice
The Oaks Surgery
Applegarth Avenue
GU2 8LZ