Before booking an appointment with one of our clinicians, it may be worth taking a look at our self-referrals to check if a surgery appointment is needed for the service you require.

How to make an appointment

You can make an appointment in the following ways:

Routine Appointments

Routine appointments are booked at 10 minutes intervals so there will usually only be time to discuss one issue.

If you feel you may need more time or you wish to discuss more than one problem, please let us know when booking your appointment so we can accommodate this.

Urgent Appointments

If an urgent appointment is needed, please try to call as early in the day as possible.

Usually a GP will call you back to discuss the problem and offer an appointment with the most appropriate person at the most appropriate time.

This may be across any of our four sites.

Telephone Appointments

We offer pre-bookable telephone appointments with a GP. These appointments will be 5 minutes long and are ideal for advice or routine follow ups.

Carers Appointments

We are aware that it may be difficult to secure an appointment on a day or time which fits around your commitments as a carer.

Therefore, by mentioning to the receptionist that you are a registered carer the surgery will then endeavour to make an appointment which is most convenient to you.

If you are a carer, please let us know by completing a Carer Registration from.

Cancelling an Appointment

If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.

If you are cancelling an appointment within a day of your appointment, please telephone the surgery on 01483 409309.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.