We apologise if you have difficulty contacting us by phone. We are experiencing particularly high call volumes.
Click here for important information about prescribing antibiotics.
If you have run out of your regular repeat medication or need advice about a minor ailment please contact your local community pharmacy.
Please phone for results between 2 and 4pm.
The car park at our Wodeland Avenue site is often full and we need to reserve space for our staff. Please note that patients can park on the road directly outside free for up to 2hrs.
In the case of a life-threatening problem, dial 999 for an ambulance. It is now advisable for anyone suffering acute, severe chest pain (especially if associated with sweating, pain in the neck or left arm or faintness) to dial 999. Any suspected "heart attack" is better dealt with directly by the paramedics in the Surrey Ambulance service. The nearest casualty department is at the Royal Surrey County Hospital (01483) 571122
On line requests can be made via the above link. If you have not yet registered with Patient Access you will need to register at the surgery with proof of your identity, or pre-register online.
Alternatively, you can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception.
If you enclose a stamped self addressed envelope we will post your prescription to you.
Medication Reviews: Patients on repeat medication will be asked to see either a doctor, or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication.
We are unable to accept repeat medication requests over the telephone.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
The charges are:
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.60, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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